What have we done?

Based on the workshop with Ottawa, we interviewed key customers and together made sense of the data.

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The result?

We have simplified the customer journey. The new entry-level products will allow customers to more affordably try Otto's services. We have set a strategy with a focus on demand growth

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Thanks to research, Otto targeted his new communication and activities.

Within a few weeks, we reconfigured Otto's services for a successful return to the market.

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Understand your customers

You save time and money on unnecessary projects. We will help you.