AI chatbots 5 months later

Jan Řezáč

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15.7.25

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čtení na 3 minuty

We will meet you on the 30th of July at a holiday webinar Goals change everything?

Are you still considering a website redesign? Put it off for a year. Instead of a redesign, deploy an AI chatbot.

Yes, part of the people chatbots outta Principle of estrangement and they don't use them.

Yes, part of the chatbot tools is totally hellish and because of this, visitors to the sites have Distorted idea about how it works and how it will help them.

Yes, chatbots they make mistakes. People do too. And just like a human, a chatbot can learn how to respond better to recurring questions.

A well-deployed chatbot won't solve all your communication problems... at the same time will allow you to relax and not take a moment to address what's going on on the web.

It will help you in three areas:

  1. Sales promotion — chatbot behaves like a real trader. In addition, you see clicks on links from the chatbot in analytics.
  2. Customer Research — thanks to the chatbot, you will understand the real questions and problems of your customers.
  3. Customer Support — chatbot can solve basic customer support scenarios.

Sales promotion

“The digital chatbot has learned the entire portfolio of our products and can thus advise the most suitable magnetic separator in a relevant way. The information obtained about the customer shall be automatically transmitted to the merchant.”
— Ondřej Pavlištík, Sollau

We also deployed chatbots on Challenging technical topics. Multilingual sites. With products where there is hard to choose. We teach Chabot not only what to say... but what not to say.

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We connect chatbots with a number of automations. The chatbot can then collect contacts, send files, read data from internal systems, search for information on the internet...

Customer Research

People will write questions to your chatbot that they wouldn't normally write to you. And you will find out what you need to fix or improve.

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Customer Support

The chatbot can advise people who encounter problems related to your service.

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Deploy an AI chatbot on the web

AI chatbot you have on the site up to 3 weeks from the initial joint workshop. It costs tens of thousands of crowns.

When does it not make sense? When you have attendance under 100 people a day. Conversion rates are relentless. 100 people per day = 1 conversation per day. And not every conversation is a conversion.

“The purpose of a business is to create and keep a customer. “
-- Peter Drucker

Reading for the weekend

Remaining Relevant in an AI Age

Rishad Tobaccowala on AI. Go with the flow. Adapt. Strengthen your skills