User testing

People are getting lost on your site. And you lose demand. At the same time, you do not know about it because you have never tested the site user.

Perhaps you have already analyzed the movement of people around the web in the form of analysis of visitor behaviour. Or did you do A/B tests. These methods will not replace user testing, although they can complement it nicely.

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Be clear in a couple of weeks

Get crucial incentives to improve your website and thus Customer Experience (CX).

1. We will seat 5 relevant people in front of your website.
2. We give them tasks to complete.
3. We will observe them and look for problems.
4. We will propose specific changes to your website.

We thought we knew a lot about our customers. But it was only after user research that we found out what they wanted and how to help them. Every meeting with House of Řezáč was very pleasant, and at each one we moved forward and learned something new. We don't have a website yet, but thanks to our collaboration with HoŘ, we have made great strides in understanding our customers, their needs, and what makes sense to start doing.

Lukáš Pavlica

CEO, Forgee